Excellence in Client Service is the hallmark of success in any business. Yeidel Risk Consulting specializes in improvements in client relationship management, development of tools and process improvements to achieve that excellence.
Experience
- Management of large numbers of clients, including contract negotiation, implementation, billing review and service questions
- Management of multiple client service teams, both on-site and remote
- Consultative support for clients on insurance and risk management issues
Services
- Recommend and develop value-added client services
- Analyze and develop plans for process improvement
- Conduct data studies to determine areas of opportunity
- Act as insurance resource both for internal client service staff
- Customize tools for tracking client service processes and open items
- Customize tools for clients’ use: policy logs, certificate logs, corporate and business unit procedures
YRC and Compliance Management
For more information or to contact Yeidel Risk Consulting please call 917-774-6703, send an email to info@yriskmgmt.com, or click on the button below…